Support
Email is the only channel we have, and real people read it.
What to include so we can help faster
- App name and version
- The version is inside the app: Settings → Version.
- Device model and iOS version
- iPhone Settings → General → About.
- What you did and what happened
- If something looks wrong, attach a screenshot.
Writing from inside the app (Settings → Contact us) fills all of this in for you.
Common questions
- My progress is gone
- Progress is stored on your device only and is never uploaded. Deleting the app deletes it, and we cannot restore it — we never had a copy. That is the trade-off for a game that needs no account.
- The game rejected a real word
- Tell us which one. The dictionary is curated by hand, so a missing word is our omission, not your mistake. We add it in the next update.
- No sound
- Check the in-game Settings and the Silent switch on the side of your iPhone. The game deliberately does not interrupt your own music or podcasts, so it follows the system setting.